System Administrator (m/f/d)

Hybrid role - Lisbon, Portugal

About Cannavigia

CANNAVIGIA is Europe’s pioneer compliance software. Our system helps business customers to plan and document all actions while cultivating and manufacturing cannabis plants. We also offer secure point of sale and dashboard solutions for goverments who aim to legalize cannabis production. Customers benefit from our QR codes on products that give valuable insights of the origin.

We are based in Switzerland, Germany and Portugal but offer options for 100% remote work. We encourage people from all genders and backgrounds to apply.

All open positions

Job Summary

Cannavigia is seeking an individual who thrives in a fast-paced, high-performing and collaborative environment to join its team. This individual is responsible for driving adoption, improving existing processes and deploying new business processes to improve KPIs and drive growth at Cannavigia. The System Administrator will work closely with colleagues across Cannavigia’s commercial team as well as the overall organisation. The ideal candidate is a self-motivated, dynamic problem solver who is committed to learning and personal development, process improvements and accelerating our growth. 

This role reports to the COO and the CTO. The System Administrator role is a hybrid role with its main base in Lisbon, Portugal. 

What you will be doing:

  • Understand all aspects of HubSpot, Confluence, Jira and MS office 365 configuration and technical/functional capabilities 

  • Support the Commercial team’s use of HubSpot, including assisting with list generation/cleanup as needed and helping Marketing and sales automate processes related to campaigns 

  • Manage all new user setups, permissions and deactivation, including transferring ownership of contacts/deals for deactivated users across the whole software suite 

  • Build and manage dashboards, reports, layouts, process automation, and other configurable parts of the interface for end-users, and other capabilities including: 

  • Flows and process 

  • Workflow rules & approval processes 

  • Validation rules 

  • Custom objects configuration 

  • Security controls 

  • Third-party integrations 

  • Custom report type creation, profiles, permission sets and rules 

  • Participate in system implementation projects including but not limited to: requirements, documentation, systems configuration, test documentation/execution, issue identification and resolution 

  • Maintain updated system documentation and system policies/procedures 

  • Maintain a high-level familiarity with related systems capabilities and scope definition to make recommendations about potential upstream/downstream. 

  • Interface with teams across the business including Sales, Marketing, Operations, Product, IT and Users to facilitate business requirements and related duties 

  • Support the day-to-day running of the business within HubSpot and other systems, which includes interacting with business users and technology partners, in Cannavigia's system environment. 

  • Lead Hubspot and other software onboarding and internal training, as necessary. 

What we are looking for:

  • Bachelor's degree or 5 years’ experience 

  • 3+ years of experience as a HubSpot and/or Salesforce.com administrator 

  • Experience as admin with Jira, Confluence and MS office strongly preferred 

  • Fluent in English, German preferred 

  • Strong skills in project management 

  • Ability to provide best practices, training programs, and the coaching on the use of CRM applications to end users 

  • A documented history of successfully driving projects to completion 

  • A demonstrated ability to understand and articulate complex requirements 

  • Strong understanding of the Hubspot platform, with the ability to build custom objects, formula fields, workflows, custom views, and other content of intermediate complexity. 

  • Self-motivating, able to assume responsibility and work autonomously in a professional manner 

Skills that will help you in the role

  • Excellent verbal and written communication and interpersonal skills, with the ability to engage and motivate internal leaders/teams across functions 

  • Strong teamwork and collaboration skills 

  • Excellent organizational and time management skills 

  • Prior exposure to LinkedIn Navigator 

  • HubSpot Sales and HubSpot Marketing Software certifications

Why Cannavigia?

  • Work with an amazing team that loves to deliver valuable product increments
  • 100% remote work possible and family friendly
  • Office locations in Zurich, Berlin and Portugal
  • Strong commitment to technical excellence
  • Experienced leaders who listen to technical and people needs
  • Shape the future of the cannabis industry with us
  • Free snacks and drinks at all our locations
  • Respectful, caring and inclusive workplace
  • Shape the future of the cannabis industry with us

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